Contact us
Technical support & API
support@yournewhandle.comAPI keys, rate limits, check accuracy, checkout issues, Enterprise plans.
General inquiries
hello@yournewhandle.comPartnerships, feedback, privacy questions, press.
We aim to reply within one business day (AEST).
Billing & subscriptions
Paid API plans are billed through Stripe. To update your card, view invoices, or cancel:
Enter the email address you used at Stripe Checkout.
Common questions
Where is my API key?
After Stripe Checkout, your key appears on the success page (starts with ynh_live_). It is shown once — copy it immediately. Lost it? Email support@yournewhandle.com from your checkout email.
Why does a platform show “Unknown”?
Some platforms block automated checks or return ambiguous responses. Results are best-effort — always verify on the platform before registering a name.
How do I use the free checker?
Go to the homepage, enter a handle, and run Light Check (top 50 platforms) or Deep Check (full catalog). No account required.
API documentation
Full reference, plans, and limits: /developers.